The agency is responsible for the public-sector-wide digitisation strategy and thus several nationwide IT tools with the purpose of supporting the employment system for both municipalities, citizens and enterprises. The agency is consistently developing new tools.
The Danish government, municipalities and regions are working on establishing digital maturity objectives to be achieved by 2020. The goals are that:
The public employment service system is supported by a highly comprehensive support structure which is regulated by the public-sector-wide digitisation strategy, policies on self-service and business architecture, and a number of fora. In addition, a number of nationwide IT tools constitute key resources for governance of employment services at the municipal level.